Policy
Returns & Exchanges Policy
All sales are final. No returns, no exchanges, and how we handle defective or incorrect items.
All sales are final
Every order placed at BRUMAIRE is final. We do not accept returns, exchanges or cancellations for reasons including but not limited to wrong size, wrong color, change of mind, or fit preference. Please review all product details, size information, color options and model specifications carefully before completing your purchase.
No returns
We do not offer refunds on non-defective items. Once an order is confirmed and payment is processed, the sale is complete and the item cannot be returned for a refund.
No exchanges
We do not exchange items for a different size, color or style. Customers are responsible for confirming the correct selection at checkout. If you are uncertain about sizing or fit, please contact Customer Care before placing your order.
Defective, damaged or incorrect items
Please inspect your order on delivery. If an item is defective, damaged or not what you ordered, contact Customer Care at info@brumaireshop.com within 48 hours of delivery with your order number and clear photographs of the item and packaging. We will review the issue and handle it in accordance with applicable consumer protection law.
Statutory rights
This policy does not affect any statutory rights you may have under the law of your jurisdiction. Nothing in this policy is intended to exclude or limit remedies that cannot lawfully be excluded or limited.
Questions about this policy: info@brumaireshop.com