Client care

Track your order

Every BRUMAIRE dispatch is sent with a tracking number. Use the confirmation email from your order, or ask us for an update below.

Find your tracking link

01
Open the shipping confirmation email sent to the address used at checkout. It contains your carrier and tracking number.
02
Paste that tracking number into your carrier’s website to see live progress. Tracking can take up to 24 hours to show its first scan.
03
No email? Check your spam folder first, then request an update from us using the form beside this.

Dispatch windows, destinations and duties are set out in our shipping policy. Returns are handled under our returns policy.

Client care replies from info@brumaireshop.com, usually the same working day.

Order number

Email used at checkout

This opens your email app with the details filled in, so nothing is stored on this site.